Before You Book, Look! 

What to expect: 

(Semi-Permanent Services) 

Day 1
You may experience redness; Depending on the pigment used you may also see an orange cast where the pigment is placed. This is due to oxidization and should disappear in a few hours.

Day 2
The pigment in the brow area may appear visibly darker than the initial color of the first day. This is a results of the natural oxidation process that takes place in the skin once pigment has been implanted. The pigment is reacting slowly with oxygen in the air, turning it darker.

Day 3
The skin in the brow area should form a crust-like appearance. You should continue to place a moderate amount of ointment on your brows. Avoid over applying the healing ointment.

Day 4-8
The skin in the brow area will continue to crust. During this time, you should experience shedding of the previously formed crust. Please do not pick at the scabbing skin, instead allow it to naturally shed. IMPORTANT: If you peel the crust prematurely, you take the risk of losing the pigment behind it or minor scarring.

Day 9+
The crust should have completely shed and the pigment behind will look very faint. DO NOT PANIC!! The color will return gradually in the weeks to come. The average client will see a return by week two. However, the average healing time is four weeks.

Day 30
Your brows should appear 30% lighter, and with a soft powdery finish. Please be advised that these are semi-permanent brows and will gradually fade. Your lifestyle and skin type determines the longevity of the brows. Avoid direct sun exposure, place sunscreen daily and enjoy your new brows!

Booking & Refund Policy

To reserve an appointment a retainer fee is required.  All retaining fees are non-refundable and non-transferable. Appointments must be canceled 48hr prior to the appointment or they are subject to a 50% late cancellation fee which will be processed to the clients card on file. No shows will be charged 100% of the service.

To hold a seat at the METIER Training Institute a retaining fee is also  required.  All retaining fees are non-refundable and non-transferable. All training fees are non-refundable and non-transferable. 

Late arrivals, 15 minutes or more past a scheduled appointment, are subject to cancellation and will be considered a No Show. 

If the client cancels for any reason or if Val of METIER by Val Ross finds that a client’s medical condition would interfere with the performing of services during the appointment, then the pre-scheduled appointment will automatically cancel and is subject to the 50% late cancelation fee. 

All sales are FINAL.  There are no refunds for services rendered.  Reasonable accommodations may be provided for customer satisfaction at the Master SPMU Artist, Val of METIER by Val Ross’ discretion. 


Please take the time to read all FAQs before booking your appointment to ensure you are an ideal client. If your appointment is canceled due to a condition that would interfere with performing the service, the pre-scheduled appointment is automatically cancelled and the Client is still responsible for paying for allotted time. Retaining fees are non refundable. So please read this section carefully before booking.  

What is Microblading? 

Microblading is a semi-permanent makeup procedure whereby hair like incision strokes are created along the eyebrow to attempt to either enhance, reshape or create a natural looking appearance on the brows. The procedure entails the use of a nanoblade, which is dipped into a pigment that has been matched to natural hair color and skin tone. Pigment is deposited 1mm into the skin, with the creation of the hair like stroke leaving a feathered outline which will further be filled in the same manner.

What should I do before my appointment?

Leading up to an appointment, you should avoid plucking or waxing your brows. Avoid caffeinated drinks the morning of your appointment. Additionally, you should avoid exfoliators 72 hours before services.  Ex. Skincare products that contains glycolicacid, Retin A, Renova, and alpha hydroxyl acids. No face scrubs or chemical peels at least two weeks prior.

**Most importantly, avoid alcohol, ibuprofen/aspirin, and any medication or vitamins that may thin out your blood 24 hours prior to your appointment.**

Are there any conditions that would interfere with consideration for a Microblading treatment?

Yes, the following would interfere with consideration for a Microblading treatment:

• No aspirin or alcoholic beverages within twenty-four (24) hours of services. ( Your appointment will be canceled if you have any of these substances with in 24 hours of you appointment. Client will still be responsible to pay for appointment time)  

• Pregnancy (doctor's statement required).

• Breastfeeding.

• Taking any medications outside of vitamins, birth control, and/or allergy medication. ( i.e. blood pressure medication.)

• Keloids or keloid tendency.

• Birthmarks, pimples, or moles in the service area.

• Diabetic.

• Serious diseases such as Cancer, Epilepsy, Autoimmune Disorders (doctor's statement required).

• Circulatory disorders (doctor's statement required).

• Any bleeding disorders (doctor's statement required).

• Blood thinning medication within two (2) months prior to service.

• Currently on Accutane or other strong Retinoids (must wait until 6 months after treatment ends)

• If there are symptoms of skin disease, lesions, acne, or appearance of skin irritation in the service area.

• Botox or Disport treatment (must wait 2 months)

• Existing semi-permanent makeup (SPMU) or permanent makeup.

• Broken capillary or raised bumps in the service area.

• Sunburns.

• After waxing(must wait 3 days)

• After chemical peels (must wait two weeks)

** If Val Ross has to cancel your appointment due to any of these reasons the client is still responsible to pay for appointment . Retaining fees are non-refundable **

Do I get to choose my brow shape?

Your brow shape will be determined using six key measurements on the brow bone based on your face shape and structure. Though these points will be used as a guide, Val will not start the procedure until you approve or completely love the outlined shape.

Does it hurt?

Your comfort is very important; and because of this, we will apply a local anesthetic to numb the area before and during your procedure.  On a scale from 1-10, most clients rated the procedure as a “3”.  Also, it has been stated, “…if any pain was felt at all, it feels like eyebrow threading”.

How long is the brow service application?

Generally, an appointment is scheduled for 4 hours; however, the procedure will take up to 50 minutes of that time.  The remaining time is used for pre-numbing, paperwork, consultation, evaluation and any Q&As that are unanswered.  Additional time may be used to ensure you are pleased with your procedure.

Who’s not an ideal client?

Clients prone to keloid scarring.

Clients with pre-existing brow tattoos.

Clients with excessively oily skin, larger pores, thicker skin and eyebrow keratosis can negatively affect the absorption of the pigment and therefore are not great candidates for the semi-permanent eyebrow procedures.

** If Val Ross has to cancel your appointment due to any of these reasons the client is still responsible to pay for appointment . Retaining fees are non-refundable **

How often will I need to return for a touch-up?

When strokes are placed extremely close, the strokes will mend together creating a hazy shadow instead of separate strokes when healed.  As an alternative, Val will moderately apply your initial strokes, then allow 6-8 weeks for them to heal.  Any time within the 6-8 weeks period, she will apply more strokes to achieve the desired look.  The more frequent your visits are, the fuller your brows will appear.

How long will the semi-permanent brows last?

Skin types, age and daily activity play a major role in the longevity of your semi-permanent brows application.  Most eyebrows application will last 8-12 months, while others may last longer. Please note that since the pigment is not implanted as deep as a traditional tattoo, your pigment will fade gradually until it eventually fades away.  For your brows application to remain, you need to schedule a touch-up appointment every 8-12 months. 

Booking Policy

We do request that appointments are booked no less than 48 hours prior to the scheduled time. You must pay a 12.5% retaining fee to secure an appointment slot. If you cannot keep your appointment for any reason, please cancel it. Please do not book multiple appointments without the intention of keeping it so that our calendar is open for other clients. All appointment cancellations must be made 48 hours prior to the scheduled appointment. If you cancel your appointment you will be charged a 50% late cancellation fee. Retaining fees will be deducted from the total cost of service provide that no cancellation are made be it by the client or deemed necessary by Val Ross due to medical conditions.

Privacy Policy

METIER by Val Ross LLC is committed to protecting your privacy and developing technology that gives you the most powerful and safe customer experience. This Statement of Privacy applies to METIER by Val Ross LLC and governs data collection and usage.

Collection of your Personal Information

METIER by Val Ross LLC collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number.

Use of your Personal Information

METIER by Val Ross LLC collects and uses your personal information to deliver the services you have requested. METIER by Val Ross LLC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

METIER by Val Ross LLC does not sell, rent or lease its customer lists to third parties. METIER by Val Ross LLC may, from time to time,contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, METIER by Val Ross LLC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support. All such third parties are prohibited from using your personal information except to provide these services to METIER by Val Ross LLC, and they are required to maintain the confidentiality of your information. METIER by Val Ross LLC does not use or disclose sensitive personal information, such as race, religion, without your explicit consent.

METIER by Val Ross LLC websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on METIER by Val Ross LLC or the site;(b) protect and defend the rights or property of METIER by Val Ross LLC; and,(c) act under exigent circumstances to protect the personal safety of users of METIER by Val Ross LLC, or the public.

Media Privacy

By booking with METIER by Val Ross LLC you acknowledge and agree to waive any media coverage, via media-release. Photos taken by METIER by Val Ross will not be sold to any third party. Photos taken by METIER by Val Ross LLC will be used at company's discretion exclusively for marketing purposes.

Security of your Personal Information

METIER by Val Ross LLC secures your personal information from unauthorized access, use or disclosure. METIER by Val Ross LLC secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information such as credit card number is transmitted to other Web sites, it is protected through the use of encryption.

Changes to this Statement

METIER by Val Ross LLC will occasionally update this Statement of Privacy to reflect company and customer feedback. METIER by Val Ross LLC encourages you to periodically review this Statement to be informed of how METIER by Val Ross LLC is protecting your information.

Contact Information

METIER by Val Ross LLC welcomes your comments regarding this Statement of Privacy. If you believe that METIER by Val Ross LLC has not adhered to this Statement, please contact our business department via:

Email: [email protected]

Post: 9950 Westpark Drive #215, Houston, Texas 77063

Phone: (936) 4METIER or (936) 463-8437

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